Phone Enquiries: +971 4 554 5873+971 4 554 5873

FAQ's

When you Cart you can apply your promotion Coupon.

To use a promotion code, simply:

Type the code in to the promotional box that is shown just below the Cart items and click "Apply".
When your Coupon is accepted, you can select to checkout. You can chose to make the payment with your debit or credit card.

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To Change your password follow the steps:

Login into "My Account"
Go to "Change Password" tab in My Account
Select ‘Change Password’ and complete the form.

Keep in mind that your new password should satisfy following conditions:
Have at least 6 characters
Include at least one lower case letter
Include at least one upper case letter
Include at least one number

Making a payment is really quick and easy in our website and can be done 24x7. You can pay by either a credit or a debit card and your payment will show on your Order details . We will email you when your payment is successful.

Simply request a return online from My Account. All you need to do is: Log in to My Account Go to My Orders Find your order and select the item(s) that you wish to return Follow the returns instructions, select your return option and you’re done!

You can call our Customer Services Team on 1800-xxx-xxx. We are available 10AM to 5PM, 7 days a week.

Login to My Account and go to the My Orders. Find your order, then click 'Track Order' to get the latest information on your order status. You’ll be able to get complete tracking information.

Simply request a cancel online from My Account. All you need to do is: Log in to My Account Go to My Orders Find your order and select the item(s) that you wish to Cancel Follow the cancel instructions, select Cancel option and you’re done!